INFORMATION TECHNOLOGY TECHNICIAN SL7 X1

Durban, South Africa

                                                                         VACANCY ADVERTISEMENT: EXTERNAL

Thekwini TVET College invites suitably qualified and experienced individuals to apply for the following various council paid posts available in Durban.

POST: INFORMATION TECHNOLOGY TECHNICIAN x1

PERIOD: 12 MONTHS

CAMPUS: CENTRAL OFFICE

REF NO: CORP 02/10/2026

SALARY NOTCH: R 338 106.00 PA, plus benefits.

 Requirements: ·Matric Certificate or equivalent ·A recognized (NQF6) qualification in Information Technology, Computer Systems, Network Administration, Information Systems or a related ICT qualification· A minimum of one (1) to two (2) years relevant post-qualification ICT technical support environment ·Knowledge of IT hardware, software, operating systems and peripheral devices· Local Area Networks (LAN), Wide Area Networks (WAN), wireless networking and IT security ·Knowledge of Microsoft 365, SharePoint, Microsoft Exchange Online, Microsoft Entra ID (Azure AD) and related cloud technologies. ·Knowledge of desktop, notebook, mobile device and printer support. ·Knowledge of backup and recovery processes, including cloud-hosted backup solutions. ·Understanding of IT Help Desk operations and first- and second-line ICT support· Knowledge of Apple Mac and Microsoft operating environments ·Good communication, customer service and interpersonal skills. ·Good troubleshooting, analytical and problem-solving skills. ·Ability to maintain accurate records and ICT asset registers. ·Ability to priorities tasks, work under pressure and meet deadlines ·Ability to interact effectively with users, service providers and stakeholders ·A valid Code B driver's license.

 ADDED ADVANTAGES

·Experience within the Public Service, TVET College or Higher Education environment ·Experience in supporting DHET and transversal systems such as PERSAL and COLTECH ·Experience with endpoint security, device management and Microsoft Intune.

 Key Result Areas: ·Configuration and maintenance of desktops, notebooks (including Apple Mac) and mobile devices (iPad and Tablets). ·Installing and upgrading applications (e.g., Microsoft Office 365, Adobe Reader, etc.) ·Creating user accounts on Entra Admin and email accounts (using 365 exchange) for all employees and students ·Connecting users to both network and local printers ·Ensure network availability for all ICT infrastructures ·Adding computers to the domain ·Installation and updating of antivirus software ·Installation and support of transversal systems (PERSAL and COLTECH) · Maintain accurate registers of office IT hardware, signed software licenses and subscriptions ·Ensure reliable connection and access to shared network drives ·Upgrading of operating systems ·Mapping of network drives ·Liaise with external vendors and service provider ·Analyze and resolve user technical problems. Ensuring compliance with College ICT policies, standards and procedures.

Analyzing, diagnosing and resolving user technical problems within agreed service levels.

CLOSING DATE: FRIDAY, 13 NOVEMBER 2026 

TO BE INCLUDED IN THE APPLICATION:

Applications must be submitted on the prescribed Z83 (obtainable from any Public Service Department or on the internet at (www.gov.za/document), which must be completed in full, signed and dated by the applicant. NB: All parts of the Z83 form must be filled in full. On application, please submit Z83 and also a detailed Curriculum Vitae and Copies of all academic transcripts only. Please note that certified copies of qualifications and other relevant documents will be required on or before the day of the interview.

IMPORTANT:

It is the intention to promote representivity in the College through the filling of these posts. The candidature of applicants from designated groups especially in respect of people with disabilities will receive preference. Appointments will be in line with the College employment equity plan. The College reserves the right not to make an appointment in these positions Correspondence will be limited to short-listed candidates only. All successful candidates will be subjected to qualifications verification,criminal record checks, citizenship verification and employment verification, reference checks and security vetting before appointment.Applicants who have not been contacted within eight weeks of the closing date of advertisement should accept that their applications were unsuccessful. 

The College processes personal information in accordance with the Protection of Personal Information Act (POPIA). By submitting an application, applicants consent to the processing of their personal information for recruitment purposes.

APPLICATION SUBMISSION:

Please apply through www.thekwini.edu.za

We do not accept hand delivered, emailed and/or posted applications; all applications must be done on the Thekwini TVET College website and upload all documents required as per advert.

 ENQUIRIES: recruitment@thekwini.edu.za 

NB: All applications to include ALL required documentation as listed above. Incomplete applications WILL NOT be considered.